Team Reward Card

Rewarding you for all your hard work. Find out how to redeem your discount.

Reap the benefits

We want to reward you for all the hard work you do. One of the ways we show are appreciation is with our Team Reward Card. This card allows you to get 30% off food and drink and 50% of accommodation at all of our managed sites.

This policy applies to you if you are employed by us (i.e you have a Contract of Employment). This policy does not form part of your contract and can be amended or withdrawn at any time.

Below are some general terms of use for our reward cards:

• Reward Cards can only be used for personal use in your free time

• Reward cards are only valid in St Austell Brewery or Bath Ales managed sites

• Reward Cards are not to be used if you are claiming costs back as part of an authorised business expense

• The card remains the property of St Austell Brewery and can be cancelled at any time for any reason

• Reward cards cannot be used in conjunction with any voucher or any other offer

At the end of your employment reward cards must be returned to the People Team and cannot be used once you have left St Austell Brewery.

If you retire from St Austell Brewery and you are a member of our Defined Benefit Pension, also known as a Final Salary Scheme, you will be entitled to retain your Team Reward Card for life, as a reward for the years of loyal service you have given to us.

30% off all food and drink purchased at a managed site, the St Austell Brewery Visitor Centre and the Hare Brewery Tap Room.
• Your card must be presented at time of ordering for the discount to be applied
• Maximum group size of six, including the card holder
• Discount cards cannot be used on the following dates;
o Christmas Day
o Easter Sunday
o Mother’s Day
o Father’s Day
o All UK Bank Holidays

50% off accommodation at any managed site. All bookings must be made through our Central Reservations team (reservations@staustellbrewery.co.ukor 0345 241 1133). You must quote your Reward Card number when making your reservation. If you order food and drink throughout your stay, you must produce your discount card when ordering, if you transfer the bill to your room without showing your card the discount will not be applied. You must settle your bill before departing the site. All our other standard terms and conditions apply when making a reservation.

• Maximum group size of four, to include the card holder, over a maximum of two rooms

• For bookings more than two weeks in advance, reservations will only be accepted is occupancy is less than 50%

• For bookings less than 2 weeks in advance, reservations will only be accepted if occupancy is less than 90%

• A minimum charge of £46 per night will apply and we will not discount below this

• This offer is not valid during the following peak times;

o Easter Holidays

o May Half Term

o Mid July –Mid September

o Festive Period

o Any other peak times as specified by the site’s general manager

Reward Cards are a discretionary benefit granted to staff members. If a member of staff is found to be in breach of any of the terms of this policy or are deemed to be abusing the benefits provided by the reward card it will be revoked. There is no right to appeal this decision.

If you have any questions regarding this policy or have any issues with your reward card (damaged/lost etc) please contact the People Team on hr@staustellbrewery.co.uk

Your adventure starts here

Find a job opportunity in the South West. Whether your talents lie in the kitchen, you shine at front of house, or you have a housekeeper’s meticulous eye for detail, St Austell Brewery holds the key to your next adventure. We’re on the lookout for people with passion to deliver experiences that delight our guests. You’ll spend your days in one of the UK’s most inspirational places, discovering the great outdoors during your days off. Meet your new playground – the South West coastline.